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Integrations

Integrations Overview

Neuratel is built to integrate with your stack. Whether you need real-time event notifications, full programmatic control, AI tool access during calls, or your own provider accounts, there is a supported integration path.

Webhooks

Receive real-time HTTP notifications when events occur in Neuratel — calls start and end, recordings are ready, post-call analysis completes, errors occur.

Best for: syncing call outcomes to a CRM, triggering downstream workflows, custom alerting

Get started:

Code
curl -X POST https://api.neuratel.ai/v1/webhooks \
  -H "Authorization: Bearer nk_live_your_api_key" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Call Events",
    "url": "https://your-server.com/webhooks/neuratel",
    "events": ["call.ended", "call.summary.ready"]
  }'

Full webhooks guide →

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REST API

The Neuratel API gives you complete programmatic access to every platform resource: agents, calls, campaigns, phone numbers, knowledge bases, analytics, and more.

Base URL: https://api.neuratel.ai

Authentication:

Code
Authorization: Bearer nk_live_your_api_key

Best for: building custom dashboards, automation pipelines, embedding Neuratel features in your own application

Get started:

Code
curl https://api.neuratel.ai/v1/agents \
  -H "Authorization: Bearer nk_live_your_api_key"

API reference →

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MCP Tools (Model Context Protocol)

Connect your agents to external tools via MCP servers. During live calls, the agent can automatically discover and call tools — looking up customer records, checking inventory, booking appointments, querying any database or API.

Best for: making agents context-aware with live business data, enabling complex multi-step actions during calls

Get started:

Code
curl -X POST https://api.neuratel.ai/v1/integrations \
  -H "Authorization: Bearer nk_live_your_api_key" \
  -H "Content-Type: application/json" \
  -d '{
    "type": "mcp",
    "name": "CRM Tools",
    "url": "https://your-mcp-server.com/mcp"
  }'

Full MCP tools guide →

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Provider Integrations (BYOK)

Neuratel supports Bring Your Own Key for major providers. Enable BYOK through your account team.

Supported providers:

Category	Providers
LLM	OpenAI, xAI (Grok), Groq, Phantom Brain
TTS	ElevenLabs, Cartesia, Phantom Speech
STT	Deepgram, Soniox, OpenAI

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Coming Soon

Integration	Status	Notes
Zapier	In development	No-code automation between Neuratel and 6,000+ apps
Salesforce	Planned	Sync call outcomes, transcripts, and contacts to Salesforce records
HubSpot	Planned	Log calls and update contacts in HubSpot from call events

Want to request an integration? Email [email protected].

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Integration Comparison

Integration	Direction	Latency	Use Case
Webhooks	Neuratel → You	Near real-time	React to call events
REST API	You → Neuratel	On-demand	Manage resources programmatically
MCP Tools	Agent → Your service	During call	Live data access during conversations
BYOK Credentials	Per call	—	Use your own provider accounts

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Next Steps

• Webhooks — receive real-time event notifications
• MCP Tools — connect your agents to external tools
• Using API Keys — authenticate and scope your API access